At the moment, we cannot issue refunds for any reason. However, we can replace any packages.

Please email us at bflove@bestfriendz.shop for any order replacements. Please note, all replacement orders are subject to approval.

Best Friend, please allow 5-7 business days to recieve you cookies. 

If you would like to pick up your cookies, please email us at bflove@bestfriendz.shop